We received a few of inquiries about our renewal policy for the next year and more specifically about the domain renewal policy:
We offer free domain registration with any hosting package you purchase. However this offer is for the 1st year only and from the 2nd year the domain renewal charges are applied.
Offering free domain registration the 1st year helps us advertise our products to the customers at cheaper price so the clients are able to use and test our services.
The fact that we offer free domain registration does not mean that we register the domain free of charge. In-fact domain registration cost us more than Rs. 1000 PKR per domain (you can see our domain prices here). So for a Plan I with Rs. 1700 for example, the 1st year we offer whole year of services including server uptime / support and maintenance etc all at PKR Rs. 700 (1000 goes to domain registration). Which comes to less than 70 / month. As you can see it will be difficult for any hosting company to provide reliable servers and support at this cost.
Note: There are some companies who will offer free domain renewals as well but they advertise it as as ‘Free for Life Domain‘ or just ‘Free Domain‘. However you can be sure these companies will either have some hidden charges or will provide low quality support / services as those extra Rs. 1,000 will need to come from somewhere!
So even though you are paying a little extra but this saves you from a year worth of tickets and phone calls for frequent downtimes / slow loading sites and other support issues.
Hope above discussion will explain the situation and help you decide better.
Note: If you register more than 5 domains from us in the year, we will be able to offer you a discount of PKR Rs. 350 on your renewal invoices.