How to request cancellation of your hosting service account

We are sorry to see you go. If there is anything we can do to keep you as our customer, please contact us.

To cancel your hosting account:

1. Login to: Client Control Panel.

2. Navigate to the My Services link.

3. Locate the service you wish to cancel and click on the “Manage icon” (small icon with green arrow towards the right of services listed).

4. Scroll down to the bottom of page and locate the ‘Request Cancellation’ button and click it.

5. On the next page provide the cancellation reason and press ‘Request Cancellation’ again to cancel that service.

Note 1: Cancelling your hosting package does not automatically cancel the domain name. To cancel it please send us an email.

Note 2: After the cancellation request, your cancellation is processed 48 hours. If you do not receive confirmation within 48 hours please contact us.